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SVL Privacy Policy

 

Policy Questions?

If you have questions about the Sun Valley Privacy Policy, please call and ask for center manager John. 

 

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SVL Privacy Policy

At Sun Valley Lanes, we value our relationship with our customers and the opportunity to serve their recreational needs.  As a valued customer, you have the right to know our privacy policies and practices.  These policies are designed to protect the nonpublic personal information you provide to us.  This notice describes our privacy policies and procedures and affirms our commitment to ensuring confidentiality and security of customer information.

We collect nonpublic information about you from the following sources;

  • Sanction card applications
  • Sun Valley Lanes team roster information
  • Tournament entries
  • Free game passes and other marketing materials

Sun Valley Lanes will not sell, disclose, or offer any information to outside parties, with the following exceptions;

-Law enforcement will receive complete disclosure of all information, if requested.

-The current sanctioning body of bowling, including local, state, and national chapters, will receive personal information, including, address, phone and social security numbers, as required.

-The current league officer may request address and phone information.  Sun Valley Lanes will not provide social security information to league officers/members.

-League members will receive customer phone numbers when relating to league matters.  Customers may, at any time, request to have their phone number removed from the Sun Valley Lanes database.

-Customers will not be called at their work number, except in extreme cases, as determined by top management.

-Credit card information will be protected in accordance with the credit card processing merchant agreement. 

At Sun Valley Lanes, we take steps to safeguard customer information.  We restrict access to your personal information to those employees who need to know that information.  We maintain physical, electronic, and procedural safeguards that adhere to industry standards to guard your nonpublic personal information.

Effective July 6, 2002

Updated August 20, 2006

 


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